In HECT you have the ability to filter your orders. This is useful when you want to regularly filter for certain SKU's, prices, words in the title etc...
One use case would searching for all products which have the words Flat Screen TV in the title. Another maybe filtering for all products with a certain value, maybe this was an offer on Black Friday and you want to speed up packing by batch processing these orders.
Here is a useful demo of how to create, save and reuse a filter:
Navigate to https://hect.hubeurope.com/ Click into "Orders" Click your search term of choice, for example 'Postcode' and enter it in the search bar. Expand the filters and set the date range if required (to ensure historic orders are captured in the ...
All rules can be manually overridden at the point of despatch, this is an automated rule engine designed to calculate a chosen service based on the parameters set. The rule engine looks for the path of least resistance to determine the chosen ...
Navigate to https://hect.hubeurope.com/ Click into 'Settings' Click into 'Sales Channels' Click into Amazon by pressing the highlighted button to view existing channels. Navigate to the channel with the expired token, right click on the yellow ...
The most important aspect of seamless international shipping is the preparation. We strongly advise our customers to ensure their inventory is set up with the required information, to avoid errors at despatch or unexpected fees at customs - more on ...
Navigate to https://hect.hubeurope.com/ Click our help button. Click "Submit a ticket" Enter your subject ie 'Claim [Tracking Code] - Loss' Select the 'Start a Claim' classification. Add in your contact name and email. Select the carrier you are ...