How to Invite a User on HECT Platform

How to Invite a User on HECT Platform

In HECT you can have multiple logins for each account. This is useful to allow different staff with different access needs to access the system.

  1. Go to "Settings"

  1. Go to "Users"

  1. Click "Invite User"

  1. Complete the Name, Email and select the level of access required.

  1. Click "Invite User"

  1. An email will then be sent to the user asking them to accept the invite and set a password.

    • Related Articles

    • HECT International Shipping Guide

      The most important aspect of seamless international shipping is the preparation. We strongly advise our customers to ensure their inventory is set up with the required information, to avoid errors at despatch or unexpected fees at customs - more on ...
    • Submitting a Claim from HECT

      Navigate to https://hect.hubeurope.com/ Click our help button. Click "Submit a ticket" Enter your subject ie 'Claim [Tracking Code] - Loss' Select the 'Start a Claim' classification. Add in your contact name and email. Select the carrier you are ...
    • Using Saved Filters in HECT

      In HECT you have the ability to filter your orders. This is useful when you want to regularly filter for certain SKU's, prices, words in the title etc... One use case would searching for all products which have the words Flat Screen TV in the title. ...
    • Retrieve Order Information In HECT

      Navigate to https://hect.hubeurope.com/ Click into "Orders" Click your search term of choice, for example 'Postcode' and enter it in the search bar. Expand the filters and set the date range if required (to ensure historic orders are captured in the ...
    • How To Import Contacts to HECT

      Navigate to https://hect.hubeurope.com/ Go to "Contacts" Click "Contacts Import/Export" Firstly you need to download the current contacts/file format. Edit the file and save as .csv ready for re-upload. Click "Select file" and upload your newly ...