Evri Denial of Receipt Form - Explained

Evri Denial of Receipt Form - Explained

The denial of receipt form is required to submit a claim with Evri, and is mandatory for any claim where parcel tracking includes a delivery scan. If this is not supplied or incorrectly completed, the claim will be automatically rejected by Evri. The form can be filled out by either the business owner or the customer, but the customer must sign the document before submitting back to HubEurope.


  1. Please open, download, or print the form.

  1. Please enter the end customer's name.

  1. Please insert the tracking code. There must be one tracking code per form, so if claiming for multiple parcels, a denial of receipt form must be supplied for each one.

  1. Please save the form name as the tracking code, for traceability when submitting back to HubEurope.

  1. The end customer must either physically sign, or input a valid electronic signature in this box. Typed or printed names in this box will be considered invalid and will be automatically rejected.

  1. Please specify the date of signature.

  1. Download and supply the form with your other claim evidence to HubEurope.


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